The CQC, through their fundamental standards and key lines of enquiry (KLOEs), ensure providers comply with regulation and quality standards in the health and social care industry.
An inadequate rating has negative consequences which can seriously harm your chances of winning new business or worse. We have put together a team of regulation experts to ensure this never happens to you. Our compliance support services include audit visits, mock inspections, policy writing/review, help with provider information returns (PIR), and support with CQC registration.
Inspection time can be very stressful for you and your team. Are you fully prepared to go through a CQC inspection?
We can help you prepare for inspection by carrying out a mock inspection of your service. This is just like an inspection by an actual CQC inspector with our consultant going through your policies, recording and reporting systems, auditing systems, and interviews with staff and service users to check if you comply with the CQC’s fundamental standards using CQC kloes. Our inspector will produce an inspection report after the inspection along with an action plan to help you reach the required standard.
One of our experienced compliance experts carries out a planned or unplanned visit to your service.
The process includes staff observation, reviewing your policies and procedures, all records and reports, and interviewing staff and service users. Following the visit, we produce an audit report highlighting areas that are failing as well as areas that are doing well together with an action plan to remedy the failing areas.
Creating a policy document from scratch is not only time-consuming, but requires knowledge of industry regulation, legislation, and best practices.
Our team continually researches industry changes and innovation in service delivery and the policies we write inspire efficiency and high-quality service delivery. By using our templates to develop your policies and procedures, we significantly cut the time it takes you to implement new policies and procedures in your business, leaving you to focus on core business. If you already have policy documents, do they meet the required standards? Are they up to date? We can review and update your policies and procedures documents to ensure they meet current standards.
Care Business Start-up
Ever thought about starting your own business? Opportunities always exist in the homecare space due to the high demand for community support in the UK. And now is as good a time as any to start your home care business.
Our start-up service includes support with company registration and the CQC registration process including preparation for the interview. We also provide all required policies and procedures documents, and templates for relevant forms and records (medication administration records(MAR), care plans, risk assessment, etc.). After you start operating we provide ongoing support through our management consulting services. Our consultants are business owners, and former care managers who provide invaluable support and advice based on personal experience of setting up and running a care business so you know you are in safe hands.